TECH-BUY PRIVACY POLICY

At Tech-Buy, operated by Jovi Tronix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding data collection, usage, and protection when you visit our website or make purchases through www.tech-buy.shop.

Information We Collect

When you interact with our website, we may collect several types of information:

Personal Information: This includes details you provide when creating an account, making a purchase, or subscribing to our newsletter, such as your name, email address, phone number, billing address, and shipping address.

Payment Information: When you complete a purchase, your payment details are processed securely through our payment processor, Paymob. Tech-Buy does not store complete credit card information on our servers.

Device Information: We automatically collect certain technical data about your device, including IP address, browser type, operating system, and cookies. This information helps us optimize your browsing experience and troubleshoot technical issues.

Usage Data: We gather information about how you interact with our website, including pages visited, products viewed, time spent on pages, and navigation patterns. This helps us understand customer preferences and improve our offerings.

How We Use Your Information

Your information enables us to:

• Process and fulfill your orders, including shipping and delivery confirmation

• Communicate with you about purchases, account updates, and customer service inquiries

• Send personalized marketing communications (if you've opted in)

• Improve our website functionality and user experience

• Develop new products and services based on user preferences

• Prevent fraudulent transactions and enhance site security

• Comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We respect your privacy and maintain strict confidentiality standards. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information may be shared only in the following circumstances:

Service Providers: We work with trusted third parties who assist us in operating our website, conducting business, and serving you. These partners are bound by confidentiality agreements and are permitted to use your information only for the purposes of providing services to Tech-Buy.

Legal Requirements: We may disclose information when required by law, court order, or government regulations, or when we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website if ownership changes and your personal information becomes subject to a different privacy policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions are processed through secure connections (SSL/TLS), and sensitive data is encrypted using industry-standard methods.

Your Rights and Choices

You maintain control over your personal information and may:

• Access, correct, or update your account information at any time through your profile settings

• Opt out of marketing communications while continuing to receive transactional emails

• Request deletion of your personal data, subject to our legal obligations to retain certain information

• Set browser preferences to refuse cookies, though this may affect certain website functionalities

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be effective immediately upon posting to our website, with the updated date noted at the top.

For questions regarding this Privacy Policy or our data practices, please contact our customer service team at help@tech-buy.shop